The token lifecycle page
Concept version of the token expiry answer, under Channels.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Symptom to fix for the failure modes Kylo handles, with vendor sources.
| Symptom | Likely cause | Go to |
|---|---|---|
| The connect dialog shows an error, or no popup opens | Popup blocked, HTTP page, or a Meta-side step failed | Connect errors |
| WhatsApp Status reads Disconnected, or sends fail with error 190 | The token expired or was revoked | WhatsApp token expiry |
| A send receipt shows a numeric Meta error | Template, parameter, rate limit, or payment failure | WhatsApp send errors |
| Sends stop at a round number such as 250 | Meta’s daily messaging limit | Messaging limits |
| A template reads Paused or Disabled | Low quality rating | Quality and paused templates |
| Tier will not grow, or template sends fail on payment | Business verification or Meta payment | Business verification and payment |
| A message stays at one tick | No status webhook, or delivery failed silently | WhatsApp webhook delivery |
| A lead was skipped | A gate in the send path | How a send works |
| Zoho Connection tab shows Missing scopes | The grant was trimmed at consent | Zoho missing scopes |
